F
Founder
Operator & Builder
HK SMB merchant. Built RAID after running the same catalog, orders, and restock workflow across multiple admin panels.
HK E-COMMERCE OPS · DOGFOOD FIRST
One workspace.
Every commerce platform.
Built for HK SMB operators: HKTVmall first, Shopify ready, Amazon pulled forward, and Shopline after MMS. Listings, inventory, orders, competitive intel, and one-click restock in one place.
§ Capabilities
§ 01
Platform Connectors
HKTVmall, Shopify, and Amazon first. Shopline follows after MMS.
Shared retry, rate-limit, and error-classification logic across every connector.
§ 02
AI Listing Copy
Anthropic Claude drafts your titles and descriptions.
100% human-approved before publish. No auto-publish, ever.
§ 03
Inventory Sync
Real-time stock synchronization, oversell-proof.
Event-driven propagation the moment a unit moves on any channel.
§ 04
Order Aggregation
Every order, every platform, one dashboard.
Unified status and fulfillment view across the whole catalog.
§ 05 · Competitor Intelligence
Watch the competition without watching the competition.
RAID monitors only the competitor links your team adds, then blends that with official Big Data market snapshots. No mass scraping. You get alerts when price, stock, or restock signals need action.
User-added watchlistNo mass scraping
Price delta+8.4%
Stock movement-12
Restock signalPO
§ 06 · Why RAID
HK
Built for HK
- Cantonese-native UI
- HKD-native pricing
- HK timezone-aware scheduling
- HKT business-hour alerting
SEC
Enterprise security
- Multi-tenant via Postgres RLS
- TOTP MFA mandatory
- Libsodium-encrypted platform credentials
- CSRF on all state-changing mutations
§ Team