Effective date：[Effective date to be confirmed]
This Privacy Policy explains how RAID collects, uses and protects your personal data. The content below is a draft structure; the final version prevails.
We may collect account information you provide when registering and using the service (such as name, email and store name), the credentials required to connect your e-commerce platforms, and usage logs and device information generated as the system operates.
The data collected is used to provide and maintain the service, complete platform connections and data sync, support customer service, safeguard system security, and meet obligations where required by law.
We retain your personal data only for as long as needed to achieve the purposes above. Specific retention arrangements will be set out in the final version.
We do not disclose your personal data to third parties except with your consent, as necessary to provide the service, or as required by law. Service providers entrusted to process data must observe corresponding confidentiality and security requirements.
Under Hong Kong's Personal Data (Privacy) Ordinance, you have the right to access and request correction of the personal data we hold about you. You may make such requests through the contact details below.
We take reasonable technical and administrative measures to protect your personal data against unauthorised access, disclosure or destruction. Platform credentials are stored in encrypted form.
If you have any questions about this Privacy Policy, or wish to exercise your data subject rights, contact us at [email protected].