Operations service 01
Cross-platform price management
RAID's cross-platform price management combines AI suggested prices with Hot Keys. AI looks at competitor prices, cost and sales volume to suggest a price for each SKU and flag repricing opportunities. Your team can also set up Hot Keys by adjustment size (for example 5% / 15% / 30% / 45%) to reprice in bulk. The system runs the bulk update only after your business checks and confirms the prices against its pricing policy, margins and platform strategy.
- Suggested per SKU, with repricing opportunities flagged
- AI price
- Bulk repricing by adjustment size
- Hot Key
- Who it's for
- Teams with one or more HKTVmall stores, or marketplace stores plus their own online store
- Data handled
- Prices for chosen products, stores and platforms; AI suggested prices draw on competitor prices, cost and sales volume
- Confirmation
- Run in bulk after your business checks prices against its pricing policy, margins and platform strategy
- Management layer
- 03 Pricing and promotion workflow
Challenge
When promotions or costs change, prices are edited one by one in the back end. At scale, it is easy to miss one or get it wrong.
The same product sits across different stores and platforms, so the same price data is entered again and again. Pricing strategy often relies on manual compilation and individual colleagues' experience, which is hard to replicate or replace. On HKTVmall, price changes also have to take Green Label and forced delisting into account.
Approach
Set up Hot Keys by adjustment size, centralise price updates for chosen channels and cut repeat edits.
For example, set four Hot Keys at 5% / 15% / 30% / 45%, select the products and platforms, then apply the matching adjustment in one go. Use them for promotions and multi-store adjustments, and to avoid triggering Green Label or forced delisting on HKTVmall. Every bulk action is logged, and management can review it at any time.
Process
- 01
Set up Hot Keys
Set Hot Keys by adjustment size, for example 5% / 15% / 30% / 45%.
- 02
Select products and platforms
Choose the products, stores and platforms to adjust.
- 03
Check prices
Your business checks the adjusted prices against its pricing policy, margins and platform strategy.
- 04
Run in bulk
Once confirmed, the system updates prices on the chosen channels in bulk and keeps an action log.
RAID AI · AI repricing
AI gives each SKU a suggested price and flags the repricing opportunities worth acting on.
AI analyses your product catalogue and draws on competitor prices, cost and sales volume to give each SKU an AI suggested price, flagging "repricing opportunities". You can set a minimum profit first. Suggested prices are pushed to HKTVmall in one click, and only after your team reviews them.
- An AI suggested price for each SKU, based on competitor prices, cost and sales volume
- Flags "repricing opportunities" so your team can handle the products worth adjusting first
- Set a minimum profit
- Push to HKTVmall in one click after review
AI only suggests prices. The merchant decides whether to reprice and must confirm before anything is pushed to HKTVmall.
Results and limits
What RAID does
- AI gives each SKU a suggested price based on competitor prices, cost and sales volume
- Handles bulk price changes for chosen products and platforms with Hot Keys
- Centralises promotion and multi-store price adjustments, with fewer edits in each back end
- Updates adjusted prices to HKTVmall stores in bulk
- Logs every bulk action, so management can review it at any time
What RAID doesn't do
- Does not reprice, follow competitor prices or push AI suggested prices automatically without a check
- Does not decide pricing policy, margins or platform strategy for your business
- Does not guarantee sales, margins or rankings
Other services
- Operations service 02Data-backed replenishmentReplenishment suggestions from sales and stock. AI learns your restock habits to recommend a baseline and multiplier, and Excel purchase orders are generated by supplier.
- Operations service 03One-click BBD syncUpload your warehouse stock sheet, match products to HKTVmall SKUs by Barcode and see which BBDs need updating.
- Operations service 04Create once, list across platformsOrganise product data once. AI writes titles, descriptions and English versions in batches, and you can review them before listing.
- Operations service 05Channel performance and competitorsCompare performance across stores and platforms in one place. AI matches the competitors you choose and estimates the impact of their price cuts.