AI can make suggestions for many products at once, and batch operations can process many products at once, but in the same way a single mistake can affect many products at once. Human confirmation comes before execution, not as a fix afterwards.
What does 'AI suggestion + human confirmation' mean?
RAID never changes prices, follows competitor prices or places orders with suppliers fully automatically, and the AI never publishes automatically. Batch price changes, BBD (best-before date) changes, listing and replenishment are carried out only after the merchant or their authorised staff have checked them.
- The AI and the system: organise data, compare differences, match products, propose suggested prices and replenishment presets, draft product content, and carry out confirmed operations in batches.
- The team: checks pricing policy, gross margins and platform strategy, and confirms order quantities, BBD changes, product matches and listing content.
AI suggests; the team signs off and acts.
At which step is each workflow confirmed?
- Price changes: the AI proposes a suggested price for each SKU and flags 'pricing opportunities'; you can set a minimum profit, and prices are pushed only after review. You can also create Hot Keys by adjustment size (for example 5%/15%/30%/45%), which the system applies in batches once the business has checked and confirmed them.
- Replenishment: AI replenishment presets recommend a replenishment baseline and multiplier, the system suggests quantities, and the Excel purchase order is generated only after the team has checked and confirmed the purchase; the merchant gives final confirmation on order quantities.
- Product matching: AI title matches, beyond exact Barcode matches, must be approved by a person before they are applied.
- BBD: the team reviews the change list first, and the chosen store's product data is updated only after confirmation.
- Listing: titles, descriptions and English versions written by AI Batch go only into the RAID product master and are used after the team has checked them; product data can be reviewed before it goes live, and the system never publishes automatically.
Can human confirmation guarantee zero errors?
No. The output depends on whether merchant and third-party data is complete, up to date and correct, and the system does not guarantee sales, gross margins or rankings. What human confirmation does is make sure every batch operation is checked by the team before it runs.
After confirmation, how is it tracked?
Every batch operation is logged, and management can review the log at any time. Take HKTVmall listing and delisting: every switch between listed and delisted status is recorded and can be looked up.
How does RAID handle this?
Take cross-platform price management: Hot Keys created by adjustment size process price changes for chosen products and platforms in batches, which suits promotions, multi-store adjustments and preventing an HKTVmall Green Label or forced delisting from being triggered; HKTVmall products can also draw on the pricing opportunities flagged by AI suggested prices. Once the business has checked and confirmed prices against its pricing policy, gross margins and platform strategy, the system applies them in batches.
Key points
- RAID works on 'AI suggestion + human confirmation' and never changes prices, follows competitor prices or places orders with suppliers fully automatically.
- The AI and the system organise and suggest; nothing runs until the merchant or their authorised staff have checked it.
- AI Batch content goes only into the RAID product master, is used after the team has checked it, and is never published automatically.
- Every batch operation is logged, and management can review the log at any time.