E-commerce operations platform
Features
RAID starts from real e-commerce workflows, helping businesses manage products, pricing, stock, replenishment and platform operations in one place, so day-to-day work stays consistent, scalable and traceable.
- Central management layers
- 6
- Core operations services
- 5
- AI capabilities, run after the merchant confirms
- 6
Management layers
Six central management layers, five operations services and six AI capabilities.
- [01]Store and SKU data
- [02]Cross-platform product links
- [03]Pricing and promotion workflow
- [04]Inventory and sales data
- [05]Replenishment and supplier workflow
- [06]Warehouse batch and BBD (best-before date) data
Feature spotlight · 06 Warehouse batch and BBD
One-click BBD sync: no more gaps between warehouse batches and sales channels.
- Who it's for
- HKTVmall merchants
- Data source
- Current warehouse stock sheet
- Confirmation
- Updated after your team reviews the change list
- Matches products to HKTVmall SKUs
- Barcode
- Creates the BBD change list
- 1 upload
Five operations services
- 01
Cross-platform price management
AI gives each SKU a suggested price, and Hot Keys handle bulk price changes across platforms.AI priceSuggested per SKU, with repricing opportunities flaggedHot KeyBulk repricing by adjustment size - 02
Data-backed replenishment
Replenishment suggestions from sales and stock. AI learns your restock habits to recommend a baseline and multiplier, and Excel purchase orders are generated by supplier.ExcelPurchase orders by supplierAI presetsLearn from 6 months of replenishment habits - 03
One-click BBD sync
Upload your warehouse stock sheet, match products to HKTVmall SKUs by Barcode and see which BBDs need updating.BarcodeMatches products to HKTVmall SKUs1 uploadCreates the BBD change list - 04
Create once, list across platforms
Organise product data once. AI writes titles, descriptions and English versions in batches, and you can review them before listing.1 recordCreated once, loaded by store and platformAI batchTitles, descriptions, translations and product images - 05
Channel performance and competitors
Compare performance across stores and platforms in one place. AI matches the competitors you choose and estimates the impact of their price cuts.Cross-platformOrders, sales and product performanceAI matchingCompetitors you choose, adopted after confirmation
RAID AI · Six AI capabilities
AI suggests. Your team decides what runs.
- AI capabilities
- AI product matching, AI suggested prices, AI replenishment presets, AI batch, RAID AI assistant, AI competitor matching
- Data source
- Your own RAID workspace
- Confirmation
- AI suggests; actions run after the merchant confirms
- AI capabilities
- 6
- Every AI suggestion can be traced and edited
- Reviewable